03 / The model layer
Intelligence,
engineered.
We treat models as materials. Retrieval, evaluation, orchestration and guardrails are designed together, so the system behaves the same on day 400 as it did in the demo.
01
Retrieval
Grounds every answer in your own documents and data, with sources attached, so the model never has to guess.
Prevents · Made-up answers
02
Evaluation
Every change is tested against a fixed set of real cases before it ships, then scored again in production.
Prevents · Silent regressions
03
Orchestration
Sends each step to the right model and tool, with retries, fallbacks and cost limits built in.
Prevents · Runaway cost and latency
04
Guardrails
Checks inputs and outputs for policy, privacy and tone, and hands off to a person when confidence is low.
Prevents · Unsafe or off-brand output